Q: What payment methods do you accept?
A: We accept various payment methods to provide you with convenience and flexibility. You can make a purchase using major credit cards, such as Visa, Mastercard, and American Express. We also accept payments through popular digital wallets, including Apple Pay and Google Pay. Additionally, you may have the option to use alternative payment methods such as PayPal or direct bank transfers, depending on your location and the available options during checkout.

Q: Where do your products ship from?
A: We ship from multiple locations—Taiwan, the United States, and Hong Kong—depending on product availability and your delivery address to ensure faster delivery times.

Q: How long does shipping take?
A: Orders are typically processed within 2–5 business days. Once shipped, most deliveries arrive within 10–14 days, though occasional delays can occur due to customs or peak shipping periods. Please review our Shipping Policy for more information

Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as received. Excessive use may disqualify a return request. Please review our Return Policy before starting an inquiry

Q: Do you offer installment or payment plan options?
A: At this time, we do not offer installment or payment plan options. We require full payment at the time of purchase. However, we continuously evaluate and update our payment options, so please check our website or contact our customer support for any updates or changes to our payment methods.

If you have any further questions or concerns regarding payment methods, please don't hesitate to contact our customer support team. We are here to assist you in any way we can.